Privacy Policy
Effective Date: 22 Apr 2025
Luxe Wedding Studio ("we", "us", "our") is committed to protecting your privacy in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you use our website and services.
What Information We Collect
We collect the personal information you choose to provide us, including but not limited to:
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Names
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Contact numbers
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Email addresses
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Addresses
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Wedding and event details
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Images and preferences
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Payment information
We also collect certain technical and session-based information when you visit our website, including:
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Page response times
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Length of visits to certain pages
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Page interaction information
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Methods used to browse away from the page
How We Collect Information
We collect personal information via:
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Website forms and inquiries
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Client onboarding through our CRM (Dubsado)
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Payment transactions via Stripe, Square, or PayPal
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Cookies and analytics tools enabled by the Wix platform
How We Use Your Information
We use your personal information to:
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Deliver and personalise our services
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Communicate with you regarding your wedding or event
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Process payments and manage bookings
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Analyse website usage and improve user experience
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Comply with legal obligations
We do not sell, rent, or share your personal information for marketing purposes with third parties.
Consent for Sharing Client Images
We may share photos and event content on our website or social media. This will only be done with your explicit written consent via a signed release form.
Data Storage & Security
All personal data is stored securely via trusted third-party platforms, including:
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Wix (website and session data)
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Dubsado (client CRM and form data)
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Stripe, Square, and PayPal (payment processing)
These platforms may store information on servers located outside Australia. We take reasonable steps to ensure these services meet privacy standards compatible with the APPs.
Cookies
Our website uses cookies provided by Wix to:
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Understand user interactions
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Improve site performance and layout
By using our website, you consent to our use of cookies. You can disable cookies via your browser settings.
Marketing & Newsletters
We do not currently operate a newsletter or email marketing list. Should this change, you will be offered the choice to opt-in, and can unsubscribe at any time.
Accessing & Correcting Your Information
You may request access to, or correction of, your personal information held by us at any time. Requests can be made by contacting us directly.
Privacy Queries & Complaints
If you have questions or concerns about our privacy practices, or wish to make a complaint, please contact Luxe Wedding Studio. Contact details will be listed on our website.
Policy Updates
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date.